At YILZOO, operated by Group YILZOO LLC, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through www.yilzoo.com.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.
1. Company Information
Company Name: Group YILZOO LLC
Business Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Website: www.yilzoo.com
Email: Contact@YILZOO.com
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information You Provide
When you place an order, create an account, contact us, or otherwise interact with our store, we may collect:
- Full name
- Email address
- Billing and shipping information, when applicable
- Payment and transaction information
- Account information
- Order history
- Information you provide when contacting customer support
- Other information you voluntarily provide to us
For digital products, we may also maintain information necessary to provide your purchased files and manage your order.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from IP address
- Pages viewed
- Referring website or source
- Date and time of visits
- Website interactions and usage information
This information may be collected through cookies, pixels, analytics technologies, and similar technologies.
3. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Deliver digital products and download links
- Process payments
- Provide customer support
- Communicate with you about your orders
- Send important service-related messages
- Maintain and improve our website
- Understand how customers use our website
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal obligations
- Send marketing communications where permitted by law and where required consent has been obtained
We do not use your personal information for purposes incompatible with this Privacy Policy unless permitted or required by law.
4. Payments
Payments may be processed through third-party payment providers.
When you make a purchase, payment information may be processed directly by the applicable payment provider. We generally do not have access to your complete payment card number.
Third-party payment providers may process your information according to their own privacy policies and terms.
5. Digital Product Delivery
YILZOO sells digital machine embroidery designs and digital embroidery files.
To provide your purchased products, we may share or provide necessary order information to third-party digital delivery or e-commerce services that help us process and deliver your files.
These providers may process information such as your email address, order information, and download information as necessary to provide the requested service.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic
- Analyze website performance
- Improve the customer experience
- Measure advertising performance
- Provide relevant marketing where permitted
You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
7. Analytics
We may use third-party analytics services to understand how visitors interact with our website.
These services may collect information such as device information, browser information, pages visited, approximate location, and website interactions.
Analytics information helps us understand website performance and improve our products and customer experience.
8. Advertising
We may use advertising platforms such as Meta (Facebook and Instagram), Google, Pinterest, or other advertising providers to promote our products and measure advertising performance.
These services may use cookies, pixels, or similar technologies to:
- Measure advertising effectiveness
- Understand website visits originating from advertisements
- Build or use advertising audiences where permitted
- Show relevant advertisements
Depending on your location, you may have rights to control certain forms of targeted advertising or tracking.
9. How We Share Information
We may share personal information with trusted third parties when necessary to operate our business, including:
- Shopify and other e-commerce service providers
- Payment processors
- Digital product delivery providers
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing platforms
- Customer support providers
- Professional advisors
- Government authorities or law enforcement when legally required
We do not sell your personal information as a standalone product.
We only share information when reasonably necessary to provide services, operate our business, comply with legal requirements, protect our rights, or for purposes otherwise described in this Privacy Policy.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and maintaining records of transactions
- Providing customer support
- Accounting and tax requirements
- Resolving disputes
- Preventing fraud
- Complying with legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on where you live, you may have certain privacy rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your information is processed
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Exercise applicable rights regarding targeted advertising or certain data sharing
Some rights are subject to legal exceptions and limitations.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
13. Marketing Communications
If you subscribe to our marketing communications, we may send you information about products, promotions, new designs, or other YILZOO updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional and service-related communications may still be sent when necessary to complete or manage your order.
14. Children's Privacy
Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
15. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party service you use.
16. International Customers
YILZOO is operated by Group YILZOO LLC in the United States, but our website may be accessible to customers worldwide.
If you purchase from or interact with our store from another country, your information may be transferred to, stored in, or processed in countries different from your country of residence.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
17. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws.
Depending on the circumstances, these rights may include rights to access, correct, delete, or obtain information about certain personal information and to opt out of certain forms of sharing or targeted advertising.
To exercise applicable rights, contact:
We will process verified requests in accordance with applicable law.
18. European Economic Area, United Kingdom, and Other Jurisdictions
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable data-protection laws, you may have additional rights concerning your personal information.
Where applicable, we will process personal information based on an appropriate legal basis, such as:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent
Where processing relies on consent, you may withdraw that consent as permitted by law.
You may also have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Group YILZOO LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email:
Website: www.yilzoo.com